This page contains frequently asked questions. If you don't find your question among the ones below, then feel free to contact us.

What is a Bitcoin Cash Mixer?

The way bitcoin cash transactions work causes them to be chained together in a permanent public record. They are traceable along the blockchain from one bitcoin cash address to another. A mixing service can be used to mix one's funds with other's, with the intention of confusing the trail back to the fund's original source. Therefore, bitcoin cash mixing service helps protect privacy of your BCH transactions.

How does mixing BCH work?

We already prepared pre-mixed bitcoin cash for you. All you are required to do is click on the Participate link, fill the form containing list of your outputs (the address where anonymized bitcoins will be sent) and confirm the transaction by sending the equal amount of bitcoins (plus fee) to our bitcoin cash address. The mixed bitcoin cash will be then sent back to you automatically.

Do you charge any fee?

We charge random service fee 1-3 % and address fee 0.0011 BCH per output address to cover transaction fees charged by miners.

Can I use your service to mix other coins such as BTC or SV?

Yes we support mixing with Bitcoin Cash and Bitcoin SV but not through this website address. CoinMixer offers several other tools to mix other cryptocurrency. A list of our website locations are below for you to bookmark.
Bitcoin (BTC) Clearnet - CoinMixer.me
Bitcoin (BTC) TOR Only - coinmixozlnle3jn5j534eevchici43eyzcwq3listg72rj7zx5437yd.onion
Bitcoin Cash (BCH) Clearnet - CoinMixer.cash
Bitcoin Cash (BCH) TOR Only - bch3qs3j4wscbaaoddgmk7kasf5td4jcvhzyycy74ncgxjrpohssh4id.onion
Bitcoin SV (BSV) Clearnet - CoinMixer.to
Bitcoin SV (BSV) TOR Only - bsv3xvgli4omdhfac7fb35nlstukuzwfgqnaxesjd4msbqo26s5yrcad.onion
Ethereum (ETH) Clearnet - CoinMixer.dev
Ethereum (ETH) TOR Only - eth3fpijidwb3ipvm7oybmua6y3kmmuopovn5vwxsgelgujfbhfmykad.onion

It is important to only use the URLs above. Other URLs found on the web or alternative backup links, are likely phishing attempts to steal your cryptocurrency.

What happens if my browser crashes during the mixing process?

If you haven't transferred the bitcoin cash to input address yet, then just create a new participation. If the participation is already payed, then the mixing process will continue on our server and the outputs will be automatically processed. You can also check participation state anytime by visiting the permanent link stated in the Letter of Guarantee.

What happens if I send less then required amount of bitcoin cash?

Our service will process the participation only if you send correct amount of bitcoin cash to the input address. If you send lower amount of BCH then required then click on "Fix Output Values" button which is located on the bottom of participation overview. Otherwise our service would put the participation on hold and you would have to contact us to resolve the problem. We can also cancel the participation completely if you want (send Letter of Guarantee along with a refund address to us).

How can I verify the Letter of Guarantee?

Generally, the process consists of three steps:

  1. Install PGP software.
  2. Import our PGP Key.
  3. Verify the PGP signature
For example, in Ubuntu type the following commands:
$ sudo apt-get install gnupg
$ gpg --import name_of_pub_key_file
$ gpg --verify name_of_file_containing_signed_message
For more information see PGP Tutorial For Newbs (Gpg4Win).

How can I contact you?

You can use E-mail (optionally encrypted by PGP) or Bitmessage. The contact information is on the bottom of this page. Preferred language is English, but feel free to use German as well.

Is bitcoin cash mixing service, bitcoin cash tumbler and bitcoin cash laundry the same thing?

Yes, those are all synonyms.